Knowledge Base – staging.trader2B

Trader2B Help & Learning / Knowledge Base

Knowledge Base

Knowledge base for platforms, trading, and risk management

Dashboard

How long does it take for my trades and statistics to reflect on the dashboard?

How to check Stock Quotes?

The MyMetrics is showing a blank page

Why is there no information reflected on dashboard

Log-in

“Subscription Expired” message while logging in to the mobile app

How do I login to the Webtrader platform?

Subscription Expired or Password Expired while logging in to the mobile app (Android)

Unable to log-in to the platform

Was able to log-in previously but can’t log-in now

When I login to WebTrader, it says “You don’t have any Quote Media account, please register your Quote Media account”

Order Execution

How do I place different order types such as OCO orders, Stop Orders, Limit Orders and Market orders?

I’m unable to execute orders

My account status say ‘Closed Position Only’

The time on my orders shows different but is executed in real-time

When flatting, it says “Insufficient Buying Power or Account Balance” mean?

Trading Platform

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